Last updated: 9 November 2026
Bharati Essentials · Baharagora, Jharkhand 832101 · care@bharatiessentials.in · +91 88073 40213
Shipping & Delivery Policy
This policy explains where we deliver, how delivery slots work, what we charge for delivery, and what happens if a delivery cannot be completed. It forms part of our Terms & Conditions.
Bharati Essentials currently delivers to Baharagora, Jharkhand 832101 and the immediately adjoining serviceable area. Whether a specific address is serviceable, and the slots available to it, are confirmed at checkout based on the pincode and address you enter. If we are not able to service an address, we will tell you before you place the order. We may add or adjust service areas over time; the position at checkout is the authoritative one.
We deliver in named slots shown on the bag / checkout page. Slots are typically offered for the same day and for the following day, subject to the cut-off time and product availability. When you choose a slot, it is recorded against your order and we aim to deliver within that window. Fresh and perishable items are prioritised for the earliest available slot. The exact slot list, cut-off times and window labels are shown live at checkout and may change by day and by demand.
| Item | Amount |
|---|---|
| Standard delivery fee | ₹30 per order |
| Free delivery threshold | Orders of ₹450 and above |
| Minimum order value | ₹150 |
These figures reflect our current standard pricing and are applied to the merchandise subtotal (the value of the items in your bag, before the delivery fee). If the live checkout shows a different fee for your address or slot, the checkout figure applies. If you believe the live figure is wrong, please contact us before placing the order.
For Cash on Delivery (COD) orders, please keep payment ready at the time of delivery. For UPI orders, payment is completed online at checkout and no further payment is collected at the door. Our delivery staff are not authorised to accept UPI transfers to personal numbers; payment must be made only through the channels provided on the website.
If we attempt delivery and cannot reach you or an authorised person at the address at the chosen slot, we will try to contact you on the phone number provided. If delivery cannot be completed after a reasonable attempt and we cannot reach you, we may return the items and treat the order as undeliverable. We will inform you and, where you have already paid by UPI, process any applicable refund under our Returns, Refund & Cancellation Policy. Perishable items that cannot be redelivered may not be re-shipped.
Fresh produce is packed to protect it during the short local delivery. Refrigerated items are handled to maintain cold chain to the extent feasible for a same-day local delivery. We use simple, sensible packaging; where packaging is reusable or recyclable we encourage you to dispose of it responsibly.
Title and risk in the goods pass to you when the items are handed over at the delivery address to you or to a person authorised by you at the address. Please check the delivery at the door where possible and raise any issue with the delivery person or through our contact channels immediately for fresh items, as set out in our Returns, Refund & Cancellation Policy.
For any delivery question, write to care@bharatiessentials.in or call / WhatsApp +91 88073 40213 with your order number.